We accept Visa, Mastercard, American Express or Paypal. We use PayPal to process all online transactions. You can even transfer payment directly from your bank account.We also accept payment by Check or Internatinal Money Order. Please include an order form with your mailed payment. Also be sure to include your e-mail address so we can contact you as soon as payment clears.

Absolutely! We use PayPal to process our online payments. PayPal is designed from the ground up to be one of the safest ways to send money online. Unlike other financial institutions, our payments are sent without sharing financial information. In fact, PayPal never shares your financial information with or sells it to merchants.

If you prefer to mail in your payment simply select all the items you want to purchase and add them to your cart. Then print a copy the shopping cart invioce. Visit our "Contact Us" page and mail your invioce, payment, and e-mail address to the address you find there.

After payment is complete PayPal will direct you back to our site. If you purchased a collection you will be sent a professionaly packed DVD in the mail. DVD Deliveries usually ship the same day!. If you have purchased individual files, or you have mailed your payment, you will receive an e-mail directing you to the downloadable files within 24 hours of the competed transaction.

Every video clip, photo, and music track has it's own information window and will tell you everything you should need to know about that clip.

The formats we use are compatible with just about every movie, photo, and audio editor we can think of. If you need a different format than the one you downloaded you should have no problems converting the file however, if you just can't get it to work we would be glad to convert it for you and offer you another format no charge.

All of our video previews are in flash format. You may need to download the free flash player version 8 or higher.

All of our Audio previews are in flash format. You may need to download the free flash player version 8 or higher, or turn on your speakers ;)

Most of our footage is provided in progressive field rendering. In these cases the still frame samples should look fine however, some of our footage is interlaced. We do the best we can to get a good sample frame but you may still notice scan lines or a pixelation effect. This is not visible in the actual footage and the videos can easily be converted to progressive scan if you prefer.

Our site employs a shopping cart system. All individual items have an "Add To Cart Button". You can add as many items to your cart as you like before you checkout.

You will still use the shopping cart in most cases. Just because you have a cart does not mean you have to fill it ;) In some cases, like collections, you can simply use the Buy Now button.

Nothing! Your shipping cart stays with you, it's yours forever! You can load it up every day, then as you decide what you really need, you can add or remove items before you pay. It is easy and convenient!

No. Phoenix Clips does not store any cookies on your computer.

HTTP cookies are used for authenticating, session tracking (state maintenance), and maintaining specific information about users, such as site preferences or the contents of their electronic shopping carts. Because they can be used for tracking browsing behavior, cookies have been of concern for Internet privacy. Phoenix Clips does not require the use of cookies.

Phoenix Clips is a collaboration between Brian Robart and Jay Michael. Jay has 19 years experience in broadcasting, and 8 years experience in printing. Brian has 10 years experience in editing, directing, writing, and acting for film and television. This site is our commitment to our craft and our commitment to provide you with the best royalty free media possible.

Well, there is a couple differences. Our biggest difference is that we do not only offer footage, or only offer photos, we offer it all! Footage, music, sound FX, photos, software, tutorials, and more can all be found here.

Another difference is that all of our media is downloadable! We know you are busy, and if there is something we have that you want, we know you do not want to wait 2 weeks for a disc to arrive in the mail! When you shop with us you will have what you purchased within 24 hours if not instantly! And when you purchase packaged collections the orders are processed and shipped the same day!

A third difference is that we will not post just any old clip or photo. We've seen some sites that claim to offer 500,000 photos and none of them is usefull! All of our media is checked for clarity, quality, and compatibility before it is uploaded to our site.

Yes! If you are a producer of stock footage, Music, photos, or even software, we want to hear from you. We offer the highest comissions guarenteed. it's your work so you should get paid! For more information visit our Producer Registration page.

No problem. Simply visit out contact page and send us an e-mail. We would love to hear from you :)